Returns & Exchange
RISK-FREE SHOPPING
You can return or exchange any product if you are not satisfied with the fit or size, by intimating within 5 days from the date of receiving delivery.
ELIGIBILITY
Products must be unused, unwashed, and undamaged and should have all the original tags and packaging. Once your return is processed, the full product price, including taxes, will be returned to you. Any additional shipping charges, if paid, are not returned.
PROCESS
To initiate a return/exchange, create a request here. Alternatively, you can also contact us with your order details.
Our warehouse team typically takes around 48-72 hours to inspect all items due for returns or exchanges. Once approved, it’ll take up to 7 business days for the amount
THE DETAILS
Eligibility
If you find any problems with your Indikaari article or are unsatisfied for any reason, you can return or exchange the article by intimating up to 5 days from the date of receiving delivery..
We will only accept articles that are returned in their original packaging, are unused, unwashed and undamaged with all tags still attached. Otherwise we cabnnot accept the returns and send it back to the customer.
Money Back
For all accepted returns, we will refund your money within 10-15 working days, or exchange for another available size or product, as you prefer. Only eligible for the article purchased, not any packaging or gift or free items included by us.
Process
The easiest way to return or exchange is to generate a request from our website. For transactions made by signed-in customers, you can go to “My Orders” under the “My Account” menu. For guest order transactions, visit the Track Your Order page. You will need to enter your Order ID and the email address given in the order. You can also call or write to us if you need any assistance or if you find that more convenient.
CANCELLATIONS
We are not able to cancel orders once they are collected by our delivery partners
DAMAGES:
Please inform our customer care department in the event any articles are delivered without tags. Please do not accept delivery if the packaging is not properly sealed